ww444's Privacy Policy — Your Information Is Safe with Us

ww444 collects various types of information to operate and improve its services. The types of information are described in detail below:

1.1 Identity Information

• Full name and age verification details
• Email address and mobile number
• Password (stored in encrypted form — never readable in plain text)
• ID document details (for verification purposes where applicable)

1.2 Financial Information

• bKash, Nagad, or Rocket mobile banking account numbers
• Transaction history (deposits and withdrawals)
• Wallet balance and bonus information

1.3 Technical Information

• IP address and browser details
• Device type, operating system, and screen resolution
• Time of site access, duration, and pages visited
• Cookie and session data

1.4 Gaming Activity Information

• Game history and results
• Betting amounts and patterns
• Bonus usage and wagering activity

ww444 collects user information in the following ways:

Information provided directly: When you register an account on our platform, we collect the information you fill in yourself. This includes your name, contact details, and payment method information.

Automatically collected information: Our servers automatically log technical information about your device and browser. This information is used to maintain platform security and resolve technical issues.

Cookies and tracking technologies: We use cookies and similar technologies that help improve your experience. Detailed information about cookies can be found in section six of this policy.

Through third parties: We receive transaction confirmation information through payment processing services (bKash, Nagad, Rocket). However, the full details of your payment account remain with the third party — ww444 does not store them directly.

ww444 uses your information only for specific and legitimate purposes. We process your information for the following reasons:

3.1 Account Management and Service Delivery

We use your identity information to create, verify, and maintain your account. Financial information is required to process transactions and manage deposit/withdrawal services.

3.2 Security and Fraud Prevention

Technical information and gaming activity data help protect our platform from suspicious activity and fraud. This information is also used to detect multiple accounts and prevent misuse.

3.3 Responsible Gaming

By reviewing gaming activity data, we are able to identify potentially problematic behaviour and provide support when needed. To learn more about responsible gaming, visit our Responsible Gaming page.

3.4 Service Improvement and Customisation

By analysing your usage patterns, we improve the platform experience and try to present content according to your preferences.

3.5 Communication and Support

Contact information is used to send you important service-related notifications, account updates, and support messages.

ww444 applies industry-standard technical and administrative measures to protect your information. The key features of our security framework are:

• SSL/TLS Encryption: All data transfers between your browser and our servers are secured through SSL encryption.
• Password Hashing: Your password is never stored in plain text — it is transformed using a strong cryptographic hashing algorithm.
• Access Controls: Only authorised staff can access your information for specific reasons, and every access is logged.
• Regular Security Reviews: Our systems undergo regular security testing and assessment.
• Data Backup: Regular backups of important data are maintained, which reduces the risk of data loss or damage.

4.1 Data Retention Period

We retain your information for as long as your account remains active. Even after an account is closed, some information may be retained for a specified period to meet legal and regulatory requirements. Once the retention requirement ends, the information is securely deleted or anonymised.

ww444 does not sell or commercially rent your personal information. However, some information may be shared with third parties in the following limited circumstances:

5.1 Service Providers

We use certain trusted third-party services to operate our platform — such as payment processing (bKash, Nagad, Rocket), server hosting, and fair play assurance software providers. These parties receive only the minimum information necessary to perform their specific tasks and are required to follow our privacy standards.

5.2 Game Providers

Our platform features games from various game providers including Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft, and Ezugi. Gameplay data may be exchanged with these providers for technical purposes, but identity information is not shared.

5.3 Legal Obligations

Where we are legally required to do so — such as under a court order, legal process, or valid demand from a competent authority — we may provide the necessary information.

5.4 Business Changes

In the event of corporate changes such as a merger, acquisition, or sale of assets, user information may be transferred. If such a change occurs, we will notify you in advance.

Cookies are small text files stored in your browser. ww444 uses the following types of cookies:

6.1 Essential Cookies

These cookies are essential for the basic functioning of the platform — such as maintaining login sessions, security tokens, and language preferences. Without these cookies, the site does not work properly.

6.2 Performance Cookies

These cookies are used to analyse which pages you visit and how often, and where you came from. This information helps improve site performance and does not identify you personally.

6.3 Preference Cookies

These cookies remember your usage preferences — such as game volume settings or display preferences — so you do not have to reconfigure them each time.

As a user of the ww444 platform, you have the following rights:

• Right to Access: You can request to know what information we hold about you. We will inform you within a reasonable time.
• Right to Correction: If any of your information is incorrect, you can request a correction. Many details can be updated directly from your account settings.
• Right to Deletion: In certain circumstances, you can request that your personal information be deleted. However, we may need to retain some information due to legal obligations.
• Right to Restrict Processing: You can object to or request restriction of the processing of your information for specific purposes.
• Right to Data Portability: You can request to receive your personal information in a readable format.
• Right to Lodge a Complaint: If you believe we have not processed your information properly, you can file a complaint with our support team.

To exercise any of the above rights, please contact our support team. We provide assistance 24/7 via live chat and email.

The ww444 platform is for individuals aged 21 and above only. We do not knowingly collect information from any minor or allow them to create an account.

Age verification is a mandatory step in the registration process. If we become aware that a minor has created an account using false information, that account will be closed immediately and all related information will be deleted.

ww444 may change and update this privacy policy from time to time. Such changes may be required due to service improvements, legal changes, or technical upgrades.

Whenever significant changes are made, we will update the "Last Updated" date at the top of the page. For notable changes, we may notify you at your registered email address or via a notification when you log in to the platform.

Continued use of the platform after a policy change will be considered as your acceptance of the updated policy. We therefore recommend that you visit this page regularly.

For any questions, concerns, or requests regarding this privacy policy, please contact our support team:

• 24/7 Live Chat: After logging in to the ww444 platform, use the live chat option — our support team is always ready.
• Email: [email protected] — you can email us in both Bengali and English.

When submitting a request related to your rights, please provide the information needed to verify your account so we can assist you quickly and accurately.